Go Play NW on Discord
We recommend you create your Discord account before registering for Go Play NW Online so you can include your Discord username with your ticket.
- Joining our Discord server
- Navigating the Discord server
- Getting help
- Safety and support
- Dice roller
Joining our Discord server
While you can use Discord through a web browser, like Google Chrome, Safari, Firefox, or Microsoft Edge, we recommend using Discord’s client app. Discord supports Windows, MacOS, Android, and iPhone/iPad devices. See the full requirements in Discord support. For the best experience we recommend using Discord on your laptop/desktop device with a webcam, headphones, and microphone.
If you need additional help creating a Discord account or installing and downloading Discord, see the Getting Started section of the Discord Basics support pages.
Once you've created your free Discord account, use the following invitation link to join the Go Play NW community Discord server:
Navigating the Discord server
The Go Play NW community Discord server is divided into several areas. Some areas are permanent and open to the the entire GPNW community and some areas can only be seen by Go Play NW Online attendees during the event.
Welcome to Go Play NW!
The first group of channels listed at the top of our Discord server provide important information to folks on the server. Most of these channels are permanent and visible to all of the Go Play NW community.
|All Go Play NW attendees and community members are expected to abide by Go Play NW's Code of Conduct and server rules. Please read and familiarize yourself with these rules.
|Go Play NW staff and volunteers will post important information and updates to this channel throughout the event. Make sure to keep an eye on it!
|Need help navigating the server, getting checked in, or just need to ask some questions? Hop over to our Help Desk and create a ticket. See Getting Help for more information.
|Only available during Go Play NW Online, this channel provides attendees with a private and direct way to contact our Safety Advocates to escalate immediate safety needs throughout the weekend. Go Play NW community members and attendees may always submit safety concerns directly to our Community Management Committee (including outside of event weekends) at email@example.com.
|A collection of links to important information or resources for the Go Play NW attendees and larger community.
This permanent area is open to everyone in the Go Play NW community, including folks not attending Go Play NW Online. Feel free to explore, chat, post some pictures of your furry friends in #🐈pet-zone, or promote your own cool projects in #💫shameless-self-promotion.
Go Play NW Online!
These channels are only available during Go Play NW Online and only visible to registered attendees. They provide social spaces just for the attendees.
|Our automated virtual check-in desk is your first stop to everything Go Play NW Online has to offer! If your Discord username is linked to a profile on our guest list, all you have to do is click "Check in!" and you're off to your Go Play NW adventure!
|A private hangout space just for Go Play NW Online attendees. This is a great place to chat and share thoughts with other attendees.
|Looking for a more casual face-to-face chat? Hang out at one of our four video hangout channels. These are a popular place for folks in between game sessions.
We have a dedicated guide that explains how the Donut, our pick-up game pitch circle, works for Go Play NW Online.
|Go Play NW staff, volunteers, and game facilitators post critical information about the Donut, including summaries and sign-up list for the games pitched for that donut.
|A place to share your enthusiasm for the games being pitched or to ask questions and get help from our Donut Assistants. You can only post to this channel during the Donut.
|This audio channel is where we host the Donut! It works like an auditorium, with the Donut MC's and any other presenter's icons near the top of the screen, and the other attendees shown in a group below as the audience. The Donut MC will have control over the stage and can invite potential game facilitators to speak to the other attendees in the channel to pitch their games.
|➕ Create Game Room
|Once our Donut game facilitators have pitched their games, they'll create a private game room for their players to join. See our guide The Donut (Online) for more information on how to create and manage your private game rooms.
While this section is permanent and usually available to everyone, during Go Play NW Online this area of the server hosts the game rooms for all of our Scheduled Games.
|Provides a handy link to the current list of Scheduled Games for the weekend.
|A dedicated video and audio chat channel will be created for the weekend. To find your game, look for your game's session followed by your game's title (e.g. SAT01-Kids on Brooms).
The quickest and easiest way to get help from Go Play NW staff and volunteers is to create a ticket using the #🎫-help-desk, which you can use to create a private text channel only visible to you and the Go Play NW staff and volunteer team.
NOTE: Help Desk tickets are visible to ALL Go Play NW staff and volunteers. If you have a safety issue, see the following section Getting safety help.
If you need to raise a safety concern regarding our staff or volunteers, see the following section Addressing complaints regarding the Go Play NW staff, volunteers, or Safety Team members.
To create a support ticket:
- Navigate to the #🎫-help-desk channel in the Go Play NW server.
- Double-click the 🎫 Contact Help Desk button underneath the message posted to that channel.
- A private text channel will be created under the section labeled Tickets and a message will be sent to Go Play NW staff and volunteers informing them that you need their help. Only you and Go Play NW staff, Safety Team members, and volunteers can see the contents of this private channel.
- When the issue has been addressed the Go Play NW staff, Safety Team member, or volunteer assisting you will close and delete the channel.
Safety and support
Getting safety help
During the scheduled hours of Go Play NW Online, if you need immediate help with a potential safety issue, reach out to our Safety Advocates on the #🚨-safety-advocates channel.
To create a safety ticket:
- Go to the #🚨-safety-advocates channel in the Go Play NW server.
- Double-click the ⚠️ Contact Safety Team button underneath the message posted to that channel.
- A private text channel will be created under the section labeled Tickets and a message will be sent to Go Play NW Safety Advocates informing them that you need their help. Only you, Safety Team members, and the Go Play NW Discord admins can see the contents of this private channel.
- When the issue has been addressed the Safety Team member assisting you will close and delete the channel.
- We have committed to providing a text-only option for games.
- The Donut itself will be done over audio, but all crucial information will be communicated in an official text channel for attendees.
- For folks that need information processing accommodations, we will be scheduling explicit buffer time between when crucial information is communicated and when a response is required.
Addressing complaints regarding the Go Play NW staff, volunteers, or Safety Team members
In the case that you need to make a safety complaint regarding Go Play NW staff, volunteers, or even one of our Safety Team members, please DO NOT use the Help Desk to raise these concerns. Help Desk tickets are visible to all Go Play NW staff and volunteers. Instead, please contact our Safety Coordinator by email at firstname.lastname@example.org.
We use the Dicecord bot on our Discord server; it supports not only rolling dice but also dealing cards, and featues such as exploding dice, hitting specific target numbers, drawing from a Tarot deck, and even a virtual For the Queen deck! For more information see our page: